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Forum Topic - Seeking guidance on Socket crashing issues: (3 Items)
   
Seeking guidance on Socket crashing issues  
HI there

In our system we are seeing issues with Socket crashing out randomly after anywhere between 4 to 11 days of running fine
.  The process crashes out with Net not long after it.  On the system we have dumper running and when we have looked at 
the dumps even though we cannot tell what it is doing the 3 crashes we had dumps for all terminated on the same 
instruction.  I am hoping someone here might be able to aid diagnosing Socket.

I have attached the snippet from wd utility that we get.  The issue is not deterministic.

We have a PC connected to an Ampro CM420 board via  a 5 port switch.  We are running Modbus TCP comms, ping and 
occasional telnet sessions in to the board.  We also have a SNTP client running on the board requesting time updates 
every 60 seconds from the PC.

We have this issue on field deployed kit also.  The setup we are running is just a boiled down setup to recreate the 
problem.

Socket and sometimes Net also will crash.  The rest of our system stays up and running fine until it fails to open 
connections etc then it is taken down by our supervisor process.

I have attached screenshot of sin ver output to give versions.

1.  Are there any known issues with Socket?
2.  Any guidance based on the view of the dumper output.  (I appreciate it probably gets nothing)

I can supply the dump file if needed

Thanks for any help

Paul



Attachment: Image SocketDump1.PNG 17.71 KB Image sinver.PNG 9.7 KB
Re: Seeking guidance on Socket crashing issues  
Hi Paul,

We recommend to update to latest TCP/IP 5.10 package. It provides Tcpip daemon instead of Socket. Socket is obsolete and
 it can not be supported anymore.

Respectfully,
Oleg

> HI there
> 
> In our system we are seeing issues with Socket crashing out randomly after 
> anywhere between 4 to 11 days of running fine.  The process crashes out with 
> Net not long after it.  On the system we have dumper running and when we have 
> looked at the dumps even though we cannot tell what it is doing the 3 crashes 
> we had dumps for all terminated on the same instruction.  I am hoping someone 
> here might be able to aid diagnosing Socket.
> 
> I have attached the snippet from wd utility that we get.  The issue is not 
> deterministic.
> 
> We have a PC connected to an Ampro CM420 board via  a 5 port switch.  We are 
> running Modbus TCP comms, ping and occasional telnet sessions in to the board.
>   We also have a SNTP client running on the board requesting time updates 
> every 60 seconds from the PC.
> 
> We have this issue on field deployed kit also.  The setup we are running is 
> just a boiled down setup to recreate the problem.
> 
> Socket and sometimes Net also will crash.  The rest of our system stays up and
>  running fine until it fails to open connections etc then it is taken down by 
> our supervisor process.
> 
> I have attached screenshot of sin ver output to give versions.
> 
> 1.  Are there any known issues with Socket?
> 2.  Any guidance based on the view of the dumper output.  (I appreciate it 
> probably gets nothing)
> 
> I can supply the dump file if needed
> 
> Thanks for any help
> 
> Paul
> 
> 
> 


Re: Seeking guidance on Socket crashing issues  
Yes I understand that.  Unfortunately we cannot deploy the new TCPIP stack into our field kit as it sits a few thousand 
feet down on sea bed even though I suspect that is the only solution.

I was more after help to see if anyone may know of any bugs in Socket that could crash it  or if there is a certain type
 of interaction that it does not like.

Thanks again